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Reference and Information Services 4Ed.

Reference and Information Services 4Ed.

Kay Ann Cassell, UMA HIREMATH

ISBN : 9781783302338
Publisher : Facet Publishing
Publication Year : 2018
Imprint : Facet Publishin
CD Included : No
Pages : 480
Binding : Paperback

List Price : £ 70.00

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Designed to complement every introductory library reference course, this is the perfect text for students and librarians looking to expand their personal reference knowledge, teaching failsafe methods for identifying important materials by matching specific types of questions to the best available sources, regardless of format. Guided by a national advisory board of educators and practitioners, this thoroughly updated text expertly keeps up with new technologies and practices while remaining grounded in the basics of reference work. Chapters on fundamental concepts, major reference sources, and special topics provide a solid foundation; the text also offers fresh insight on core issues, including:

ethics, readers’ advisory, information literacy, and other key aspects of reference librarianship
selecting and evaluating reference materials, with strategies for keeping up to date
assessing and improving reference services
guidance on conducting reference interviews with a range of different library users, including children and young adults
a new discussion of reference as programming
important special reference topics such as Google search, 24/7 reference, and virtual reference
delivering reference services across multiple platforms.
As librarians experience a changing climate for all information services professionals, in this book Cassell and Hiremath provide the tools needed to manage the ebb and flow of changing reference services in today’s libraries.

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